By Stella Jansen, Managing Director, Progress Communications

 

Often we are approached by companies who are in need of public relations (PR) or marketing communications in the Benelux. However, communication in the Benelux region, Belgium, the Netherlands, and Luxembourg, is dynamic and known for its own unique characteristics. Often it is considered as one region, but there are many key points and differences to consider when discussing activities in the BLX. It is one of the reasons why we service the different countries from our offices in Amsterdam and Antwerp, to cater to explicit local needs.
 

Multilingualism: One region – 3 languages
 
One of the defining aspects of communications in the Benelux is the multilingual nature of the region. Belgium has three official languages (Dutch / Flemish), French, and even German), while the Netherlands primarily uses Dutch, and Luxembourg predominantly uses French and German. Companies considering PR or marketing in the Benelux need to consider language diversity when working on their communication strategies, ensuring messages are effectively conveyed across different linguistic communities.
 

Small countries, but with cultural differences
 
Each country in the Benelux has its own distinct cultural nuances, communication styles, and media landscapes. As communications and marketing professionals we must be sensitive to these differences and tailor our approaches accordingly. For example, in the Netherlands, direct and open communication is generally valued, while in Belgium, a more nuanced and indirect communication style is preferred. This explains why ‘taking care of Belgium from the Netherlands’ is often not working well for the business. The Dutch are considered to be (too) blunt.
 

Media landscape across the region: The media landscape in the Benelux is diverse and each country has its own influential newspapers, television stations, radio channels, and online platforms. Due to the broader range of industries, including finance, technology, creative sectors, logistics, agriculture, and more, there are more trade media outlets in the Netherlands compared to Belgium. And Brussels is known as the “Capital of Europe” and it hosts many important institutions of the European Union (EU). This presents unique opportunities for PR professionals in the Benelux to engage with EU policymakers, advocate for clients, and shape public opinion at the EU level.
 

Tech and Sustainability are strong in the Benelux region
 
The Benelux region has a strong focus on sustainability and environmental issues. One can see this reflected in the tech and innovation landscape, with a growing number of companies developing clean technologies, renewable energy solutions, and sustainable business practices. Companies like UBQ, Electriq Global and NetApp. Consumers and stakeholders increasingly expect companies and organizations to demonstrate their commitment to social and environmental issues. The region is home to numerous innovative companies actively working towards a more sustainable future.
 

So, whether you’re considering a PR campaign, marketing communications strategy, or simply seeking to understand the intricacies of the Benelux region, remember that success lies in recognizing and respecting its diversity. Together, let’s embark on a journey and create meaningful connections that transcend borders.